The Manor House Hotel & The Ashbury Hotel
Easy Access Information
We currently have 12 wet rooms at the Manor and 4 at Ashbury. All of these rooms are suitable for wheelchair users and have a full shower room with no steps, a seat and grab rail in the shower, and bars and rails for the toilet. Due to such high demand for these rooms, we are in the process of converting more bathrooms into wet rooms.
We also have a number of exceptionally well fitted walk in showers with a seat and grab rails. Whilst not suitable for wheelchair users, due to a small step into the shower, they are ideal for guests with limited mobility.
Ground Floor Rooms
We are currently in the process of adding grab rails to all of our ground floor rooms making them more suitable for guests who just need a little more help and support getting around the bathroom and into the bath/shower.
For the ease of guests with limited mobility we have 8 mobility scooters available for hire free of charge - please book prior to arrival.
Easy Access Pool Ramp
We are delighted to announce the development of our Manor Pool to include an Easy Access Ramp to allow those with mobility difficulties the ability to enjoy a range of hydro activities including pool walking.
AA Quality Standards Report
We recently had our AA quality inspection - which entails an undercover inspector taking a night’s stay in our hotels. They then rate our hospitality, service and food, amongst many other standards, and award a score as a measure of our overall performance.
We must state, that as part of these assessments there is no section that takes into account the unrivalled sports, craft, leisure and spa facilities we proudly offer. We therefore are only marked on our hotel standards which include service, cleanliness, bedrooms, public areas and food, amongst others. Nevertheless, we received a very positive report and below are some of the comments made by the AA inspector:
Cleanliness – “a diligent approach to housekeeping” and “good attention to detail in bedrooms and bathrooms”
Service – “informative check-in” and “service at dinner was efficient with order taken promptly”
Food – “Meal sampled was enjoyable”
Hospitality – “a good input from the team with friendly interaction with guests and a positive approach”
We were delighted to receive a score of 74%. The major influence on this score was our hospitality and service, which we were pleased to hear, especially as we pride ourselves on our proficiency in these areas.